While the app-based gig economy derives a certain sexiness from its association with the tech world, the gig economy has existed offline for generations. Some workers have been pushed into the gig economy by circumstances beyond their control, while others have always and will continue to choose it, either due to the nature of their occupation or for personal reasons. Workers in gig situations get new jobs through the strength of their reputations; the difference in the on-demand economy is that workers don’t own their reputations. “Just like domestic workers were tugged away in people’s houses, digital laborers remain invisible, tugged away in between algorithms,” said Trebor Scholz in his opening talk at the Platform Cooperativism conference in 2016. This observation resonated with me, because I worked for many years with home-care workers and their allies in the disability rights movement, who have the slogan “Invisible No More.” One of the big … [Read more...] about Ratings in the Gig Economy Are a Mess. Here’s How to Fix Them.
Uber how to rate driver
The holiday season is full of joy and sharing, but it’s also one of the most stressful times of the year. We become frantic shoppers, running around all day, every day, taking care of all the preparations. It’s one of the longest vacation times of the year and it’s one of the longest periods of stress. Worry not! That nifty little computer in your pocket could make everything so much better. We have curated a comprehensive list of apps, services, products, and other tools to give you the boost you need. Here’s how you can harness the power of Android and make Santa seem like a snail. Find the best deals Groupon Groupon is one of the most popular Android apps for finding good deals. With support for over 500 cities in 15 markets, the app’s got deals for people in most places. These deals range from tech to food, clothes, entertainment, and more. They have themed collections for holidays and special occasions too, so you can be sure you will find a … [Read more...] about Holiday survival guide: how to make the most out of your Android device this season
December 26, 2017 - Written By Dominik Bosnjak Amazon’s Alexa-enabled lineup of Echo products has been growing at a steady rate in recent years and while the firm’s AI companion isn’t believed to be as technically versatile as the Google Assistant, it still supports a broad range of niche features and capabilities that can help streamline your everyday life to a significant degree. As many of them aren’t highly advertised, below you’ll find a list of functionalities that you possibly weren’t aware of but are likely to find them to be extremely useful. One of the most universally convenient features of the Echo-branded smart speakers is their ability to hail a ride from either Uber or Lyft. Simply download the skill of your ride-hailing service provider of choice and ask Alexa to “call a Lyft/Uber.” Doing so will automatically notify your driver about your location and is by far the easiest way of hailing a ride. The convenience also … [Read more...] about How To: Use Amazon Echo’s Alexa Features You Didn’t Know Exist
If you strolled through Uber's headquarters in downtown San Francisco earlier this year, you'd have seen the company's notoriously aggressive 14 "cultural values" illuminated across conference room video screens. They urged employees to "always be hustling," practice "principled confrontation" and get in other's faces by "toe-stepping" -- among other things. But you won't see those "values" projected onto walls anymore. They've been replaced with photos of Uber drivers from around the world, with a quote from each about why they drive for the ride-hailing company. It's a symbolic move -- meant to set the tone for a new Uber. After a year of scandals and a major executive shakeup, including the unceremonious removal of co-founder and CEO Travis Kalanick, the company is working on major damage control. Part of that means mending relationships with drivers. Drivers have become increasingly unhappy with steadily lower pay, longer working hours and little to no support. They've … [Read more...] about Uber tries to ‘rebuild the love’ with drivers. Can it work?
There is no doubt that Samsung Bixby, the artificially intelligent assistant found on the company’s flagship Galaxy S8, is quite different from Apple’s Siri, Amazon’s Alexa, and the Google Assistant. Samsung’s take attempts to anticipate your needs and serve up contextualized reminders. Bixby edits photos, sends messages, and composes emails on command. Anything you do on your phone via touch, you should be able to do by voice with Bixby. Eventually, it’ll control smart home appliances and Internet of Things (IoT) devices, and work on smart fridges, TVs, and dozens of other Samsung devices.Here’s how to set up Bixby, what’s new with Bixby, and everything you can do with it.Bixby 2.0Bixby isn’t perfect, but it’s slowly improving.In April, an early version of Bixby without voice functionality shipped on the Galaxy S8. After months of delays and a limited preview program, the full version of Samsung’s assistant became … [Read more...] about How to use the brand-new Samsung Bixby voice assistant, and everything it can do
Uber riders don’t like surge pricing, but drivers do, and Uber seems to be of two minds about the subject. A top Uber engineer says the firm is working with machine learning to replace surge pricing, according to NPR. But Uber also says surge pricing is here to stay, at least until it starts using self-driving cars, as reported in TechCrunch.And both stories reference each other. Are the engineer and Uber just bending meaning around the same fact? Or is Uber just trying to stay in its drivers’ good graces while it presses forward with self-driving cars?Surge pricing is what happens during periods when the demand for Uber drivers is greater than the supply. When someone sends a ride request, if a surge is in place, the prospective rider is informed that the rate will be two to four times the normal rate. At that point, the customer can accept or decline the offer. Riders of course get frustrated by unexpected high prices. And while surge pricing might make some … [Read more...] about So is Uber going to replace surge pricing or not?
In a landmark ruling, California’s Labor Commission ruled that Uber drivers are employees, not independent contractors, reports Reuters.For the most part, drivers for ride-sharing services such as Uber and Lyft are considered freelancers. Because of the drivers’ freelance status, these companies don’t have to worry about higher costs, which include Social Security, unemployment insurance, and workers’ compensation. In addition, drivers must shoulder various costs associated with driving their cars around, such as repairs, insurance, and gas. In part, the drivers’ freelance status is what allowed Uber to expand so quickly across the country and the world, because it didn’t need to pour money into maintaining its drivers or their vehicles.Even if Uber disputes the decision, the case could set a precedent for how ride-sharing services categorize drivers.The ruling, which came to light through a claim made by San Francisco-based driver Barbara Ann … [Read more...] about Uh-oh, Uber! California court rules drivers are employees — not freelancers
The social Web has changed a lot of things – apparently, according to a new NPR report, it includes how we get around. The story says that teenagers are using Twitter to snag rides. It’s official: Hitch-hiking has gone digital.“Lots of us are using Twitter and Facebook to find rides and not just to school. Now that it’s summer, we cyber-hitchhike even more, because rides are scarce and parties are plenty. It’s awkward to call a friend and ask for a ride, and half the time, they’ll say, ‘Sorry, my car is full.’ But with Twitter, you just tweet #AshleysPoolParty and look for other people heading the same way,” says Youth Radio correspondent Bianca Brooks.Brooks says teens stay within their “social circles” when asking for rides via Twitter. Even so, Twitter is entirely public, and ne’er-do-wells could easily see these hitch-hiking hashtagged, geo-tagged tweets and exploit the situation. Connections made via … [Read more...] about Tweeting for rides? Here’s how to digitally find a driver without getting kidnapped
Since its inception, people have hailed Uber as an innovative replacement for the taxi services of yesteryear. Promising consumers quick service with upfront pricing — and car owners a chance to make easy money on their own schedule — the ride-sharing service has become one of the most recognizable brands of the 21st century. And while some might retort that Uber’s business model relies on skirting labor laws and responsible business practices, and that the sharing economy it has helped propagate is ultimately a negative for workers, it’s doubtful that people will stop using it anytime soon. After all, it’s far too convenient.While Uber helps users find quality drivers through its five-star rating system, the grading goes both ways. Drivers can also rate riders, helping future drivers avoid any unsavory characters. If you want to find out what your rating is, you can check it easily from within the app. Here’s how.Step 1 — While … [Read more...] about Want to know your Uber passenger rating? Here’s how to check
Uber used to make it difficult to find out your passenger rating. To find out if you were a 5-star rider, you had to ask a driver (and they would usually tell you, but that’s kind of an awkward conversation) or toggle through some menu options to submit a request to Uber.As of this week, finding your rating is simple. Super easy. In fact, you can’t miss it. Uber is putting your stars just beneath your name in the top left of the app.Uber says the change is because riders “forget that their driver is also rating them, too, and things like eating in the car, slamming the door, or trying to pile in more people than seatbelts can impact whether it’s a 5-star experience for drivers.” I don’t know anyone who forgets that drivers rate them, too. Some people are on a quest to be 5-star passengers, while others just want to know if their behavior is costing them stars.While you won’t be able to see why a driver rated you in a particular way, if … [Read more...] about How to find out your Uber rating