Cloud computing and the operating model that goes with it will be adopted because businesses are crumbling under complex infrastructure acquired over the last 40 years. "We are in a hole and we need to stop digging," said Cameron Haight, an analyst at Gartner. "We need an infrastructure that has no allegiance to a vendor or a framework." IT debt is a concept that revolves around the sum it would take to update a company's IT systems. Also see: Is there really a global 'IT debt' of $500 billion? | Gartner pegs global IT ‘debt’ at $500 billion and growing | Gartner’s “IT Debt” Scare Speaking at the Gartner Symposium in Orlando, Haight said no company will do the clean swap, but the cloud operating model---DevOps in Gartner lingo---will ditch traditional IT. Haight argued that putting "your mess for less" in the cloud won't fix the IT debt problem. The only way to get out of it will be moving to a cloud operating model and ultimately mixing and matching … [Read more...] about Can the cloud bail enterprises out of IT debt?
Major debt problems
Research from Micro Focus shows the cost to update outdated mainframe applications across Australia and New Zealand businesses is one source of a growing IT debt problem, which is expected to worsen and increase by 8 percent over the next five years. The study (PDF), which was undertaken by Vanson Bourne, indicated that Australian and New Zealand CIOs and IT directors have estimated it would take an average of AU$9.78 million to bring outdated mainframe applications up to date — a 48 percent increase from May 2012 when the figure stood at AU$6.6 million. Micro Focus CTO Stuart McGill said while updating the mainframe application can be a costly task, it's a core part of the business that is worth the inherent costs. "It's important for businesses to understand that these systems actually run the company; they don't just facilitate staff to do their daily work," he said. The study also showed, on average, respondents across Australia and New Zealand expect their organisations to … [Read more...] about Outdated mainframes putting businesses in debt
Avaya is pushing a new range of unified communications products, but is finding that managed services are becoming more popular among its customers who would rather turn over complex UC transitions to someone else for a predictable monthly fee, says the company's CEO Kevin Kennedy.Kevin KennedyIn a recent interview with Network World Senior Editor Tim Greene, Kennedy also talks about the impact of browser-based communications capabilities in WebRTC, the rise of applications teams in making UC decisions and his company's race with Cisco and Microsoft for dominance.[RELATED: Avaya willing to share customers with Cisco, Microsoft in three-way networking battle]Here is a transcript of that conversation: Avaya recently made some service provider announcements. How will these benefit business customers?No.1 I think the major trend that we're playing into is the capX opX trend, and within our company we have a spectrum of ways of going to market and serving that trend. The first one that I … [Read more...] about Avaya CEO talks competition, debt, innovation
Most companies, when embarking on a major software project, have a fairly good idea what they need to accomplish from a high level. In many cases, though, the business does not know the details surrounding the software project well enough to make it truly a success using meaningful measurements. If you make software for a living, eliciting these details is a normal and expected part of your software development process. But there is one problem associated with software projects that too often gets neglected, but fixing it is a vital part of delivering your software product successfully. I call it organizational debt. To explain what it is and why we should care, I will describe it by drawing parallels to the better-understood problem of technical debt.Technical debt is the term for issues embedded within the code of the software that make it harder to maintain. These issues may not immediately be apparent to a user, but instead are visible to the development team. Examples of technical … [Read more...] about When organizational debt slows software projects down
Can the Obama administration fix your identity management problems?Too many passwords and usernames for websites, and what level of assurance is there in the identity of the individual anyway? How can anyone prove their age online? Back in April, when it was announced, the White House took on these tough questions with its "National Strategy for Trusted Identities in Cyberspace" initiative, now known as NSTIC.Background: NSTIC and the feds HUA problemThe White House pledged to work with industry to establish an "identity ecosystem" of approved processes and technologies to foster some kind of new way to issue digital credentials to end users, whether consumers, business and the federal government.The idea is to pave the way for a higher level of trust in online communication. As President Obama put it in his opening preface to the NSTIC document, "The potential for fraud and the weakness of privacy protections often leave individuals, businesses and government reluctant to conduct … [Read more...] about Can the Obama Administration Fix Your Identity Management Problems?
A second major cyber breach that might reveal far more personal and damaging information appears to have hit the U.S. government's Office of Personnel Management (OPM).The breach was apparently carried out by hackers with connections to China and targeted a database containing copies of the government's Standard Form 86, according to news reports citing unnamed government officials. The form, available online, is a 120-page questionnaire that's answered by people seeking a national security clearance.Those filling out the form are asked to provide highly personal details about their lives that go far beyond their birth dates and social security or passport numbers. Among the questions asked are details of former residences, names and addresses of neighbors and detailed information about family members.There are also many questions, confined to the last seven years, that ask about contact with foreign nationals and problems with drug or alcohol abuse, debts or bankruptcy, imprisonment … [Read more...] about U.S. now fears second major breach exposed more employee data
In an experience report on the benefits of object-orientation for OOPSLA '92, Ward Cunningham observed:Another, more serious pitfall is the failure to consolidate. Although immature code may work fine and be completely acceptable to the customer, excess quantities will make a program unmasterable, leading to extreme specialization of programmers and finally an inflexible product. Shipping first time code is like going into debt. A little debt speeds development so long as it is paid back promptly with a rewrite. Objects make the cost of this transaction tolerable. The danger occurs when the debt is not repaid. Every minute spent on not-quite-right code counts as interest on that debt. Entire engineering organizations can be brought to a stand-still under the debt load of an unconsolidated implementation, object- oriented or otherwise.Cunningham's debt metaphor has since become popularized as "technical debt" or "design debt". The analogy applies well on several levels.Debt service. … [Read more...] about Avoid getting buried in technical debt
The boom in outsourcing predicted at the start of the economic downturn in 2008 never materialised. So are businesses now turning to outsourcing a help them through the crisis, asks Paul Morrison. When it comes to the world economy, we live in interesting times. And as businesses grapple with uncertainty, volatility, austerity, the eurozone crisis and markets in recession, what role if any does outsourcing play? In particular, has it become a more or less important feature of the business landscape, and is it helping or hindering organisations to succeed? Outsourcing offers two primary benefits for an organisation weathering the economic storm. First, cost reduction. Whether it's shaving 15 per cent off the costs of hosting a datacentre with a specialist, or 30 per cent for offshoring a back-office process, cost reduction is almost always the strongest motivation for outsourcing. Properly planned and executed, the vast weight of outsourcing experience … [Read more...] about Debt crisis, austerity, markets in turmoil: So what’s the future for outsourcing?
Target Says 40 Million Credit, Debit Cards May Have Been Compromised in Security Breach Get the Free Tracker App to find a Luvabella in Stock Target said that credit and debit card account information for 40 million of its customers may have been stolen during the height of the holiday shopping season. The retailer said customer names, debit or credit card numbers and card expiration dates were taken, along with the three-digit security codes often imprinted on the backs of cards, known as CVVs. The breach affected those who shopped in a Target store—not online–between November 27 and December 15. [Washington Post] Americans Increasingly Paying Off Their Credit Cards A growing share of Americans are regularly paying off the full balances on their credit cards than were prior to the recession, according to data released by the American Bankers Association. The trade group’s quarterly figures show that in the second quarter of 2013, 28.7% of all credit … [Read more...] about This Week In Credit Card News–Major Security Breach At Target, Consumers Lowering Card Debt
Entrepreneur: Ohad SametBusiness name: TrueAccordYears in business: 1Website address: www.trueaccord.com Debt recovery isn't exactly known as the friendliest of industries. No one is ever happy to receive a notice or phone call about a late outstanding balance, especially when it comes from a shady-sounding third-party collection agency. And more often than not, the collector on the other end only adds to a debtor's stress about the money he or she owes. After his own negative experience with a collector over a forgotten store credit card, tech entrepreneur Ohad Samet decided to find a better, data-driven approach to debt recovery. TrueAccord, a fully automated algorithmic recovery system that combines behavioral analytics and a humanistic touch, is helping businesses collect outstanding payments while still maintaining positive customer relationships. Instead of harassing a debtor with stern-sounding phone calls and "final notices," TrueAccord takes a softer, gentler approach … [Read more...] about Debt Recovery Gets Friendly in Data-Driven Startup