So how bad was the Vonage outage yesterday? ''.Their system experienced a massive failure. "Looks like the entire infrastructure has blanked out," writes the highly respected Om Malik on his Broadband Blog. On BroadbandReports.com, the Vonage inbound and outbound is offline thread had more than 55 posts and 1,800 page views. Some posters reported complete problems, others partial, still others, none. On the Vonage VoIP Forum, there were at last count, the Is all of Vonage completely down? thread logged more than 90 posts and 4,000 page views. Most reported outages, a few did not. But Vonage's official take was that things weren't all that bad. "The Web site was down due to a firewall issue, which was addressed immediately," Mitchell Slepian, a Vonage spokesman, told Internet News. "In the process of repairing it, there may have been isolated minor disruptions, such as a fast busy." Internet News added that Slepian did not say how many customers were affected or … [Read more...] about So how bad *was* the Vonage outage?
Comed report outage
updated below with responses from Google, AT&T: I realize that emotions can run high when things like e-mail suddenly stop working. This morning, the twittersphere blew up with reports of widespread troubles with GMail and other Google services. Just as quickly, some used this opportunity to bash the reliability of the cloud. But let's not jump to any quick conclusions. As of now, we still don't know what caused the outage - so I'd caution against being quick to blame Google. Even though many of those outage reports seemed to come from people right here in my own backyard - the Silicon Valley/San Francisco area - my Gmail inbox and other Google services never so much as experienced a hiccup. Why? At first, I suspected that it was because my connection is provided by Comcast, not AT&T. But now, I'm not so sure. ZDNet's own Larry Dignan did some IT detective work this morning to see if he could pinpoint the problem - at least the problem as it existed from the CBS offices in … [Read more...] about Google outage isn’t reason enough to avoid a cloud strategy
Comcast's Xfinity internet service is suffering major issues on Monday, the company confirmed. Consumers in several US cities, including San Francisco, Chicago, Seattle and New York, have reported outages, according to the website Down Detector. The site says 66 percent of the reports are about issues with internet service.Comcast said it's working to fix the problem. "Some customers are having issues with their XFINITY Internet service," the company tweeted. "We apologize & appreciate your patience while we work to fix."Comcast also said the problem may come from an "external network issue." Comcast didn't immediately respond to a request for additional comment. … [Read more...] about Comcast internet outage affects several major US cities
Internet service has been restored to Aleppo, Syria's largest city, with a renewed connection to Turkey's largest telecommunications provider, according to Internet monitoring company Renesys.Aleppo's connectivity wobbled in August as users reported outages amid Syria's continuing 30-month-old civil war. Renesys, which monitors global connections between ISPs (Internet service providers), noticed disruptions between Turk Telecom and the Syrian Telecommunications Establishment (STE), which primarily affected Aleppo.It hasn't been clear if the outages in Aleppo were the result of government action through STE, or as one press report indicated, caused by the rebels.But on Tuesday, there were signs that STE was cooperating with the Syrian Computer Society (SCS) to allow that organization to connect to Turk Telecom, which provided the majority of connectivity to Aleppo. SCS has run networks in Syria in the past.The SCS' network had not been seen in global BGP (Border Gateway Protocol) … [Read more...] about Syria’s largest city comes back online
The Microsoft cloud went south for a couple of hours Thursday night. The silver lining is that Microsoft appears to be doing better at informing its users what's going on -- although a new third-party cloud tracking service beat Redmond to the punch.At about 7:18 p.m. Pacific Time, people started hollering that they couldn't get into their Hotmail accounts. SkyDrive was down. So, too, were MSN, Azure, and Office 365. Again.At 8:43 p.m., @Office365 tweeted, "We are investigating service interruption. Will update as soon as more details are available or within hour." At the same time, @MSN tweeted, "We're currently experiencing an outage at www.msn.com We're aware of the issue and working to resolve it. Thanks for your patience."At 9:14 p.m., @hotmail tweeted: "We're aware of an outage impacting Hotmail, SkyDrive, and our other properties. We are actively working to resolve this issue. More to come."At 9:26 p.m., the official Windows Live Status site reported: "We're aware of a … [Read more...] about Blow-by-blow: Another Microsoft cloud outage
Spring is just around the corner, which means we’re likely getting close to another Apple event—and the rumor mill is starting to churn. As first spotted by MacRumors, Japanese site Mac Otakara recently claimed that Apple will host an event in March with its new iPad Pro lineup in the starring role. But now we’re not so sure—maybe an event will happen in April, after Apple Park opens, or perhaps Apple will just update the product mix in the Apple Store without a press event at all.Until it’s official, we’ll collect every rumor here and add our two cents, right up until the moment the new models are unveiled onstage.The rumor: Apple Store down! Well, going down. The eagle eyes at MacRumors noticed that Apple’s online store would have some planned “maintenance” on Tuesday, March 21, from midnight to 5:30 a.m. Pacific. Hmmm. Since the store always goes down before new products are added, naturally this has curiosity piqued that this … [Read more...] about New iPad rumors: Planned Apple Store outage on Tuesday—could it be new iPads?
Software and hardware fail. It's unavoidable. To help limit failure, though, IT organizations can invest exponentially more money to go from 99.9% availability to 99.99% availability, otherwise called three or four nines, respectively. Three nines availability translates to 8.76 hours of unplanned downtime a year vs. 52.26 minutes of downtime for four nines availability. Amazon Web Services (AWS) service commitment for S3 provides service credits when availability falls below 99.9%. AWS S3 experienced an outage on February 28th, affecting many web properties. While no one is surprised that S3 experienced an outage, it does bring up some common misconceptions of public cloud that should be addressed. Here are three myths to keep in mind when considering migrating to public cloud. SEE: 4 cloud VPS providers that could be a better fit for SMBs than Amazon or Google 1. Public cloud is highly available The availability of public cloud versus private infrastructure is relative. … [Read more...] about 3 public cloud myths highlighted by the Amazon S3 outage
It was hard to imagine — the total collapse of the GoDaddy service for six hours on September 12, 2012 by an outside attacker (perhaps) — a single hacker associated, (perhaps) with Anonymous. The CEO of GoDaddy promptly indicated it was caused, rather, by a "series of internal network events that corrupted router data tables." The stories are bad no matter which version you pick. Accompanying this failure was the thousands of small business websites that produce genuine commerce also collapsed. (One customer was out $50,000). With those failures, an untold amount of raw data also was put, potentially, at severe risk of security theft. With theft can easily follow lawsuits and lawyers get rich.The GoDaddy incident could be viewed as a staggering breach of web-based commerce, and Steve Wozniak has it precisely correct when the guru-savant of Apple predicted the security risks of storing data "in" the cloud. A partner of mine (a certified BCP/DR planner) feels precisely the … [Read more...] about Surprise at the GoDaddy outage? Vulnerable networks are ticking bombs
Security experts are investigating whether a power outage that affected parts of the Ukrainian capital, Kiev, and the surrounding region this weekend was the result of a cyberattack. If confirmed, it would be the second blackout caused by hackers in Ukraine.The incident affected the automation control systems at the northern power substation near Novi Petrivtsi, a village near Kiev, close to midnight between Saturday and Sunday. This resulted in complete power loss for the northern part of Kiev on the right bank of the Dnieper river and the surrounding region.Engineers from Ukrenergo, Ukraine's national power company, switched the equipment to manual control mode and started restoring power within 30 minutes, said Vsevolod Kovalchuk, acting director of Ukrenergo, in a post on Facebook. Full power was restored to all affected areas in about an hour and 15 minutes.One suspected cause is "external interference through the data network," Kovalchuk said. The company's cybersecurity … [Read more...] about Cyberattack suspected in Ukraine power outage
Yahoo has been facing some serious issues over the last few weeks with its email service called Yahoo Mail. Some users of Yahoo Mail have been unable to log into their email accounts for several days. Yahoo is blaming the outage on complicated hardware issues that have proven more difficult to fix than expected. Get the Free Tracker App to find a Luvabella in Stock Yahoo Mail has been down globally for some users with Yahoo executives saying "thousands" of users are unable to log in. Yahoo also says that it is working around the clock to fix the issues. Yahoo has also acknowledged that it has been having issues clearing emails sent between November 25 and December 9.The web giant expects that most of those emails will be cleared by today sometime. "We have hundreds of millions of messages to deliver," Jeff Bonforte, Yahoo Mail chief, told one customer via Twitter reports PCPro. "Customers will see varied delivery times for [a] number of hours."Yahoo says that it has been able to … [Read more...] about Yahoo Mail Outage Continues